Razz Wheels has a couple of lucky & talented brand ambassadors. Here are there stories.
Meet Brett Ernst
My folks met on the Mammoth Ski Club and I was rasied camping all over California. I have a strong passion for the great outdoors and love being in the mountains. Along with skiing and snowboarding, my love for skateboarding and bmx morphed into an even stronger obsession for mountain biking.
I grew up riding and racing BMX and moved to mountain bikes right after high school. I evnetually raced downhill at elite levels in college at UCSB. My favortie spots to ride are Mammoth, Tahoe, Downieville and Santa Cruz. I would call my “home mountain” Annadel State Park and although it has some smaller elevations, it holds a very special place in my heart.
I have helped coach the Annadel Composite High School Mountain biking team over the years and truly enjoy giving back to the kids in my community. It has been an awesome opportunity to share my stoke for mountain bikes. I am currently a firefighter for Marin County Fire Department and I take pride in being of service and supporting my community. I feel like tomorrow is not guaranteed so we shoulid live each day to the fullest.
Meet Mike Steffen
I was born in San Francisco and grew up in San Bruno in my early years. That’s when I found a love for bikes. We use to pedal our bmx bikes all around the Crystal Springs Reservoir from sun up to sun down.
Fast forward to later in life moved to Sonoma County and got my first mountain bike in my early 20’s and rode it all over Annadel for years. Life happened and I got out of the sport for years 'till about 7 years ago. Now I’m riding 3 to 4 days a week and have met some great people along the way. We have a group that rolls every Saturday and Monday called the Trail Tribe. And you can still spot my daughter and I rolling our bmx bikes around Rohnert Park.
My favorite place to ride is Annadel State Park. But do like taking trips to Northstar and Downieville. Looking forward to years of adventures.
What bike racers are saying about our wheelsets and custom bike builds.
Charles is a pleasure to work with. Very knowledgeable about everything bikes and a master wheel builder as well! I have been working with Charles for years! If you want the best in gear and quality craftsmanship, give Charles at Razz Wheels a call! We recently built up my dream bike, a 2021 Revel Rascal. Charles helped me piece together the bike with only the best components.
I could not be happier!
When It comes to working on bikes, Charles is the man. From the simple tuneup to custom wheels and some sweet from the ground up bike builds. Charles' customer service is over the top, he always goes the extra mile to make sure your bike needs are met. His attention to detail is superb from custom colors and making sure everything is lined up just right. Charles' bike knowledge is on point and he is always there to give advice. Charles introduced me to Revel bikes. My new Annadel Slayer. Revel bikes CBF suspension is over the top. My Revel Rascal is my dream bike with all the latest parts from SRAM, I9, We Are One and Push Industries. Charles went the extra mile with this build and slapped on some custom graphics to make this build one of a kind!
Charles did a fantastic job building my new mountain bike. He built it with precision and patience. He was meticulous with everything... by making sure the cables were just right, the shifting was crisp and spot-on, the brakes were at the perfect reach... all this made it look PRO! He even dialed in the suspension. It was love at first ride! Charles has also saved me a few times with last minute emergency fixes. He saved epic rides and kept me from logging a DNS at a cross race. His work is nothing but excellent. The time and energy he puts into his work shows in the finished project. I'm sure I will be back to Razz Wheels and Bike Repair.
On the maiden ride, I was immediately impressed with the Razz wheels! The wheels felt razor sharp with excellent pedal transfer, but not too stiff. Razz Wheels put it all together to deliver a ride that far exceeded my expectations on all accounts. Razz Wheels are a professional quality build that include high-end products - all at an affordable price point!
Razz put together my Santa Cruz Stigmata just in time for the Grinduro. I wanted a more suitable ride for long hours in the saddle. I let Charles know what I was looking for and he helped me make a parts selection, based on my needs and riding style. He was able to get just the right parts and had it put together super fast. Now I have the bike I have always dreamed of! Charles has great attention to detail, and made sure that I had no issues for the race. Everything was fitted perfectly which was evident when I took my first pre-ride. I highly recommend Razz for bike builds and parts selection - they really know what they're doing.
On a group ride with Charles I noticed that my deraileur wasn't shifting to my lowest 2 gears. When we regrouped, Charles grabbed a 5mm wrench and in a few short moments my rear shifting was back on track! Thanks Charles!
Razz Wheels has been my number one go to location. The attention detail, quality workmanship, and expert knowledge of all bikes is second to none. I have had the pleasure of getting my mountain bikes, cyclocross bikes, and road bikes all worked on by Charles at Razz Wheels. They are a pleasure to do business with and I would highly recommend them to all !!!
The guys at Razz are awesome! I race MTB's, XC and enduro and a full season of cyclocross and Razz has not only built all my bikes but keeps them in top shape and running smoothly. They have built wheels for me and glued tubular's and I have had zero problems. Any time I have a problem they get it taken care of fast and done right. I love having these guy's in my corner and you will too!
I had a chance to demo a set of wheels from Razz Wheels for my custom Comare cross bike. Outfitted with the razzle dazzle build, a set of I9 classic road hubs laced to nox skyline carbon rims, and some WTB riddler tires in 38mm size. It was suggested that I run no more than 50psi, since the rims were hookless bead. With 35psi in the front and 40psi in the rear, I was rewarded with a compliant ride and tons of traction. With a little over 100 miles of mixed terrain, the wheels performed flawlessly. I normally run aluminum rims, and the carbon added a bit of compliance and comfortability that allowed me to ride without thinking about them. I really like them and would refer Razz wheels to any cycling enthusiast.
Razz Wheels is my go to place for all my MTB bike needs. Charles has built me two sets of custom wheels for my Santa Cruz bikes with custom decals to match. Charles customer service is over the top and he pays attention to the details in all of his builds. Great place to get parts and accessories. It's nice to have someone local and has a passion for bikes and will go that extra mile for you.
I have ridden mountain bikes for just under 20 years. I have spent literally years of my life in and around bike shops. I have never experienced the level of customer service that Charles at Razz Wheels provides. From his attention to detail on the work he does, to the unbelievable fact that he is ALWAYS available to have you drop off your bike and/or pick it up to be serviced. If for some reason he can't fix the problem on the spot, he orders the item that you need and searches for the cheapest price and gets you the fastest lead time available. He does all the work himself so the level of quality is through the roof!
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